Frequently Asked Questions

Tree service questions? Let’s clear things up.

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Your Tree Service Questions, Answered

Wondering about tree care costs, scheduling, or permits? Our FAQ page covers the most common questions we get. From understanding the tree trimming process to learning about emergency tree removal, we’ve got you covered. Can’t find the answer you’re looking for?

Give us a call at 484-941-4232 and we’ll be happy to help!

An ISA Board Certified Master Arborist is the highest level of certification awarded by the International Society of Arboriculture (ISA). This designation reflects extensive experience, advanced knowledge, and a commitment to professional tree care standards. Hiring a Master Arborist ensures your trees are evaluated and maintained by a highly qualified expert who understands tree biology, safety protocols, and proper risk assessment—helping protect both your property and your investment.

A consulting arborist provides professional tree evaluations, health assessments, and expert recommendations. This service is ideal for diagnosing tree problems, assessing storm damage, preparing written reports, or planning around construction projects. A consulting arborist focuses on long-term tree health and informed decision-making rather than just performing physical tree work.

We can provide general pricing guidance over the phone; however, accurate estimates require an on-site evaluation. Tree size, condition, location, and accessibility all affect the cost. An in-person assessment ensures we provide a fair and precise quote for your specific situation.

We offer free estimates for most standard tree services, such as pruning and tree removal. More detailed arborist consultations, written reports, or specialized diagnostic services may involve a consultation fee. We always communicate any applicable fees in advance.

Estimates are always free. This is a good option if you already know what kind of tree service you need, like trimming, pest infestation, or removal. We’ll send a Board Certified Master Arborist to diagnose the problem and offer solutions based on his assessment.

On the other hand, a consultation is a paid service we offer for all types of clients including homeowners, businesses, and municipalities. If you’re unsure about your trees or want professional advice on how to care for them long-term, a consultation is a great first step.

Some of our services that require a consultation first include:

Contract Preparation and Supervision

Diagnosis of Tree and Landscape Problems

Expert Witness and Litigation

Forensic Investigations

Tree Risk Assessments and Surveys

Insect and Disease Identification and Management

Municipal Ordinance Development

Plant Health Care Programs

Training and Education

Tree, Landscape, and Nursery Appraisals

Tree Management for Arboreta, Golf Courses, and Nurseries

Tree Plant Inventories

Tree Planting Programs

Tree Protection for Construction Projects

Yes, and we are happy to provide a certificate of insurance to any customer upon request.

We love meeting our clients face-to-face! That’s why we offer flexible appointment times, including evenings and weekends. If you are unable to meet us in person for an on-site assessment, please let us know in advance and we will work with you to accommodate your specific needs.

In most cases, no, you don’t need to be home while the work is being done. One exception is if the work area isn’t accessible without you being there. For example, if there’s a locked gate or fence that needs to be opened.

Otherwise, our crew will have a detailed work order outlining the project based on the consulting arborist’s recommendations.

Need More Help?

We hope this FAQ page has answered your tree service questions. If you need more information or would like to schedule a consultation, please don’t hesitate to call us at 484-941-4232. Our team of tree care experts is here to help!